Frequently asked questions
What is AI Ranked Monitor?
AI Ranked Monitor is software that rechecks your most important pages daily, as many as 100 per site, from the point of view of AI crawlers run by OpenAI, Anthropic, Perplexity and others. When robots.txt, a firewall, a noindex tag or a deploy stops those crawlers from reaching or reading a page, you get an alert in your dashboard and in Slack.
Where do I start?
Run the free scan on your homepage to see your AI Access Score and any blocking issues in about 15 seconds. If you want daily monitoring, start the 14-day trial and follow the getting started guide, which covers adding your site, choosing key pages and routing alerts to Slack.
Does Monitor track whether ChatGPT mentions my brand?
No. Monitor checks access: whether AI crawlers can fetch and read your pages. It doesn't run prompts or report whether AI answers mention your brand. Prompt tracking tools measure that outcome; Monitor catches the blocks that would stop those answers from citing you in the first place.
How do I contact support?
Email editors@airanked.ai with your site's domain and what you're seeing. For billing questions, write from the address on your account so we can find your subscription. Refund requests go to the same address and are handled under the published refund policy.